Repairs – What if an owner cannot be contacted for emergency maintenance?
What if an owner cannot be contacted for emergency maintenance? If we are unable to contact you by phone or email in the event of a maintenance emergency, we will move swiftly to protect your property and the people that might be impacted by the emergency. Examples of emergency events are: fire, flooding, electrical hazard,…
Read MoreRepairs – How do you coordinate maintenance requests?
How do you coordinate maintenance requests? Tenants use our convenient Resident’s Portal to report all non-emergency maintenance items. We promptly respond to maintenance requests and monitor an emergency maintenance line for urgent after business hours requests. Before we send a service professional to the home, we question the tenant to determine the nature of the…
Read More