What if an owner cannot be contacted for emergency maintenance? If we are unable to contact you by phone or email in the event of a maintenance emergency, we will move swiftly to protect your property and the people that might be impacted by the emergency.  Examples of emergency events are: fire, flooding, electrical hazard,…

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How do you coordinate maintenance requests? Tenants use our convenient Resident’s Portal to report all non-emergency maintenance items. We promptly respond to maintenance requests and monitor an emergency maintenance line for urgent after business hours requests.   Before we send a service professional to the home, we question the tenant to determine the nature of the…

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