Warranty Companies – Will you work with home warranty companies?
Will you work with my home warranty coverage to make repairs to my rental home? We are willing to work with major home warranty companies. They can help a landlord to control their costs and save money on repairs. We are happy to coordinate service requests with the warranty company but these interactions are time…
Read MoreRepairs – What importance do you place on timely professional repairs to my rental home?
What importance do you place on timely professional repairs to my rental home? Reputations are won (or lost) with prompt and professional repairs. The largest component of tenant satisfaction is repairs. Owners who repair their homes in a timely manner retain their tenants longer. As your property manager, we do not take chances with untested…
Read MoreRepairs – What if I prefer to make my own repairs?
What if I prefer to make my own repairs? We encourage Landlords to leave the maintenance to the professionals. Home Locators will only hire licensed, bonded and insured maintenance professionals. These vendors guarantee their work and deliver solid value. Each of our vendors is required to carry workman’s compensation and liability insurance. Do-it-yourself rental home…
Read MoreRepairs – What if an owner cannot be contacted for emergency maintenance?
What if an owner cannot be contacted for emergency maintenance? If we are unable to contact you by phone or email in the event of a maintenance emergency, we will move swiftly to protect your property and the people that might be impacted by the emergency. Examples of emergency events are: fire, flooding, electrical hazard,…
Read MoreRepairs – What if a repair requested by my tenant is determined to be their fault?
What if a repair requested by my tenant is determined to be their fault? If the tenant caused the problem, they will be back-billed for the cost of the repair. The service professionals we hire are trained to evaluate the nature of any damage and inform us if it appears the tenant was responsible. Initially,…
Read MoreRepairs – How do you coordinate maintenance requests?
How do you coordinate maintenance requests? Tenants use our convenient Resident’s Portal to report all non-emergency maintenance items. We promptly respond to maintenance requests and monitor an emergency maintenance line for urgent after business hours requests. Before we send a service professional to the home, we question the tenant to determine the nature of the…
Read MoreRepairs – Why do you require reserve funds for my rental property?
Repairs – Why do you require reserve funds for my rental property? Our vendors are paid upon completion of the work they perform making it essential to maintain a ready reserve of funds available to pay for basic service calls. We will communicate with you and request additional funds in the event of a larger…
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