Will you work with my home warranty coverage to make repairs to my rental home? We are willing to work with major home warranty companies.  They can help a landlord to control their costs and save money on repairs.  We are happy to coordinate service requests with the warranty company but these interactions are time…

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What if I prefer to make my own repairs? We encourage Landlords to leave the maintenance to the professionals. Home Locators will only hire licensed, bonded and insured maintenance professionals.  These vendors guarantee their work and deliver solid value. Each of our vendors is required to carry workman’s compensation and liability insurance. Do-it-yourself rental home…

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What if an owner cannot be contacted for emergency maintenance? If we are unable to contact you by phone or email in the event of a maintenance emergency, we will move swiftly to protect your property and the people that might be impacted by the emergency.  Examples of emergency events are: fire, flooding, electrical hazard,…

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How do you coordinate maintenance requests? Tenants use our convenient Resident’s Portal to report all non-emergency maintenance items. We promptly respond to maintenance requests and monitor an emergency maintenance line for urgent after business hours requests.   Before we send a service professional to the home, we question the tenant to determine the nature of the…

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Repairs – Why do you require reserve funds for my rental property? Our vendors are paid upon completion of the work they perform making it essential to maintain a ready reserve of funds available to pay for basic service calls.  We will communicate with you and request additional funds in the event of a larger…

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