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Warranty Companies – Will you work with home warranty companies?

Will you work with my home warranty coverage to make repairs to my rental home? We are willing to work with major home warranty companies.  They can help a landlord to control their costs and save money on repairs.  We are happy to coordinate service requests with the warranty company but these interactions are time…

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Repairs – How do you coordinate maintenance requests?

How do you coordinate maintenance requests? Tenants use our convenient Resident’s Portal to report all non-emergency maintenance items. We promptly respond to maintenance requests and monitor an emergency maintenance line for urgent after business hours requests.   Before we send a service professional to the home, we question the tenant to determine the nature of the…

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Owner Communication – How will you notify me of maintenance expenses?

Owner Communication – How will you notify me of maintenance expenses? Although routine, many expenses are unexpected.  Maintenance items will occur periodically.  In the interest of efficiency, we order all minor maintenance immediately and inform our owners of the service call via email.  Often, we do not know the exact charge for a repair until…

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