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Owner Communication – How will you notify me of maintenance expenses?
Although routine, many expenses are unexpected. Maintenance items will occur periodically. In the interest of efficiency, we order all minor maintenance immediately and inform our owners of the service call via email. Often, we do not know the exact charge for a repair until we receive the invoice from the vendor. All vendors are expected to communicate, in advance, any repairs that exceed $300. Below that value, we await their invoice for a specific dollar amount. We review all maintenance invoices to assure the price of the repair is in line with the nature of the service request. We want you to be informed of any situations, financial or maintenance, which impact your bottom line. All financial information is uploaded to your account on the Owners Portal.